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CLIENT RESOURCES

CLIENT RIGHTS MATERIALS

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Children & Families First is committed to ensuring that the rights and dignity of clients are respected throughout the organization.  Below please find important information on your rights and responsibilities as a client of CFF, as well as information on what to do if you’d like to make a complaint or file a grievance.  We have also included our policy on providing services to non-English speakers. 

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En Español:

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CLIENT PORTAL

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CONNECT is Children & Families First's Client Portal.  CONNECT is a website that makes it easy for you to manage tasks such as complete and sign forms or consents from your phone or personal computer; view some of the plans or assessments that your case worker has completed for you; even receive direct messages from your case worker to your email or cell phone. 

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If your case worker has informed you that you will be using the Connect client portal to complete forms and sign consents, please use the link and guide below to help you access your account.

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Please Note: Your case worker must enable an account for you before you are able to log in for the first time. If you are unsure if an account has been enabled, please reach out to your case worker.

Programs Utilizing Connect:

  • Behavioral Health Consultant Program

  • Functional Family Therapy

  • Healthy Families Delaware

  • Nurse Family Partnership

  • Parenting Enrichment (Strengthening Families , Nurturing Parenting, & Executive Functioning Booster)

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Already registered and want to access the portal? Click the link below:

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IMPORTANT LINKS:    Client Resources  |  Telehealth Consents  |  Delaware 2-1-1  |  Donor Rights  |  E Donor Rights

Privacy Policy | Terms of Use The following discloses our information gathering and dissemination practices for our website www.cffde.org. Children & Families First (CFF) owns and operates this site. Use of or replication of information on this site is prohibited unless with permission from CFF. CFF respects the privacy of those visiting its site. We want to ensure your experience is helpful and safe. Because we gather certain information about our users, we want individuals to fully understand the terms and conditions around how the information will be used. CFF gathers two types of information from its users: Information that users provide through optional, voluntary submissions such as participation in polls or surveys or requests to receive our electronic newsletter. Surveys are generally done to monitor satisfaction with services rendered and used in improving services. This information is private and individuals would need to provide consent if information were to be used other than as group information. Information gathered through aggregated tracking information derived by tallying page views and hits on our site. This information allows us to better tailor our content to viewers' needs. Under no circumstances does CFF divulge any information about an individual user to a third party. Please note that this site contains links to other sites and that Children & Families First is not responsible for the privacy practices or the content of those sites. If you have any concerns about Children & Families First's policies regarding use of the web or its privacy policy, please contact Children & Families First at 302-658-5177.

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