Just in Time Care
Employees
Just in Time Care is a comprehensive backup care referral service that helps you identify and pay for backup child care and adult/elder care when your regular care arrangements are not available. The term “regular” care varies from person to person. Just in Time Care specialists will assist you in determining what alternative care options will best meet your needs.
Just in Time Care can be used when:
-
Your dependent’s regular care is not available, either for anticipated reasons (family child care provider is on vacation, school holidays, etc.) or unanticipated reasons (school is closed because of inclement weather, your child or adult/elder is ill, etc.); and
-
You need to get to work; and
-
Your need for backup care is short-term (fewer than 10 consecutive days)
You must be an eligible employee of one of Just in Time Care’s corporate clients in order to receive this service.
I Need to Enroll!
The Just in Time Care program can help you find alternative care options such as drop-in care at centers or family child care homes in your community. Just in Time Care can also link you to professional in-home agencies that can send caregivers to your home. You can also choose your own backup care provider – whether it’s a child care center or family child care provider that you know, an in-home health agency you are familiar with, or a friend or relative.
Each employer chooses how to customize their company’s program. Your company’s specific information is outlined in the Just in Time Care enrollment packet, which contains a booklet with details about the program, enrollment forms, and invoices to use.
I would like to request my company's enrollment packet now!
I would like to start the online enrollment process now!
Do you need backup care within the next two working days?
Please STOP, pick up the telephone, and CALL us right now at 800-537-5557!
I Am Already Enrolled
You must be enrolled in the Just in Time Care program in order to take advantage of the following services:
Before Care Takes Place
Once enrolled in the program, if you need help identifying care for future backup care situations, please follow the link below to complete an online request form. Fill out the request form if you are planning ahead for possible future care needs; or if you currently have an actual date or dates when you need backup care. Whether your request for care is next week or three months from now, we will begin the search for backup care options in your community, tailored to your request specifications.
Request for care options!
Do you need backup care within the next two working days?
Please STOP, pick up the telephone, and CALL us right now at 800-537-5557!
Remember, you can also choose your own backup care provider - whether it's a child care center or family child care provider that you know, an in-home health agency that you are familiar with, or a friend or relative.
After Care Takes Place
After your backup care takes place, complete the appropriate Just in Time Care invoice, sign it, have your backup care provider sign it, and mail, fax or e-mail it to us. Some employers require that the subsidy funds are sent to the backup care provider, while other companies offer the option of reimbursing the employee and/or sending the subsidy funds to the provider. Make sure you are aware of your employer’s policy.
Also make sure you know the dates for when invoices must be received by for your company’s plan!
Print Just in Time Care Invoice
Payments are sent within two to four weeks of receipt of your approved invoice. You can also verify when checks were mailed by calling 800-537-5557.
I Am Not Sure if I Am Already Enrolled
If you are not sure if you are enrolled in Just in Time Care, please contact us or call 800-537-5557.
If you have enrolled in Just in Time Care in the past you do not need to re-enroll unless you did not use your Just in Time Care subsidy for a three-year period. However, you are encouraged to provide Just in Time Care with any updated information (name change, change of address, new child, etc.) to keep your enrollment current.
There is no specific enrollment period so you can enroll at any time during the year, but if you have not enrolled prior to a backup care situation, please enroll within a month of using the service. In addition, those employees who expect to use the service are strongly urged to enroll prior to using care to avoid the additional stress or delay that might be caused by completing necessary paperwork on the day you need care.